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Testimonials

I am pleased to report that the mother in law is over the moon with her G Plan Oakland suite and we are delighted with the price. Ten out of Ten ! 

Exemplary Service, the kind of service we used to get from a department store. Your G Plan Amber prices were the most competitive, we are very happy customers, Thanks, John. 

We are very pleased with the service and communication, and we saved money buying our G Plan Chloe sofas online through Clayton's, We are very pleased, Thank you. 

Bev and I would like to thank you, Simon and Robert for the service you provided when buying our G Plan Chloe suite which was nothing short of exceptional. Thank you both very much. 

Your service has been great, you beat everyone on price and we are very pleased with our new G Plan suite, it looks really nice. 

Your staff were most helpful, straightforward and pleasant in manner when buying my new carpet. You have done a splendid job and I shall recommend you. Thank you. 

I am delighted with my G plan Chloe sofas, the service was excellent, you did everything that you promised, delivery excellent, I would buy again from you with total confidence! 

My wife & I are retired, we shopped around and your prices were the most competitive on the internet, your service was really very good with no hidden extras. We all know the internet is cheaper, and you made our money go further, thanks. 

My Wife & I are delighted that we bought our G Plan furniture from Clayton's, a first class seller who provided an excellent price and brilliant after sales service. Thanks once more. 

Thank you for an excellent, pleasant service. We want you to know that we are very pleased with our G Plan Oakland suite, it is so comfy. 

I am delighted With the service, the prices, and the delivery. I saved around £600 on my G Plan Brazilia and we are very happy with the sofas. Thanks again. 

My husband and I had seen the G Plan suite in the flesh and found that Ordering was very speedy Online. We saved a considerable amount of money on its purchase through Claytons. I have no hesitation in recommending Claytons. 

Your service has been first class. We are very pleased with our G Plan Malvern suite and we saved a few hundred pounds too! I will be recommending you. Thank you. 

The furniture arrived this morning, we are very pleased with it. Thank you for wonderful service. Regards, Marion. 

I just had to let you know how pleased I am with your service. I recieved my new Tempur mattress on Monday, I have slept really well since and I suffer with back pain. I will definitely be using you again. 

I am simply writing to thank all concerned on an excellent job on my new carpet, well done! We had used Clayton's before and you will be our first and only choice next time we have a need! 

Excellent customer service from not just a web company, but an established furniture store. I couldn't believe how much better your G Plan furniture prices were compared to my local store. 

Most Impressed, My G plan Malvern has arrived in excellent condition, well wrapped. Buying from you was no more difficult than buying down the road and far more efficient with better prices! 

Super Service, Sofa arrived in good condition, what more can I say, terrific! 

Excellent service and prompt delivery on our G Plan Malvern suite. I saved £350 compared to the prices given by shops here in Devon 

I was initially nervous about ordering the G plan Berkley suite online as its the first time we've done it, I am glad we did, we are very pleased with our new suite. 

You have been excellent since day one, we can't fault the service and your prices are very competitive. 

Me and my husband are very impressed! I'd seen the table and chairs set in a furniture shop whilst away and it was too far to go back there and so I went online and ordered it from you. Ive no complaints at all, youve been very helpful throughout! 

I would like to thank you, your service has been brilliant since the day I ordered my G plan Mistral suite on the internet, the suite has now arrived and everything is perfect. 

Bert Wilson, Edinburgh

Mr J. Quarmby, Kent

Mrs J. Walters, Cambridgeshire

Bev & Tony Ellis, Chelmsford.

Mr D Roper, Coventry

Mr A.M. Taylor, Lincoln

Mr D Wilkins, Sussex

David Wyburn, Gloucester

Mr Mike Clark, Somerset

Tony Clements, Oxford

Mr Andrew Fowler, Glasgow

Mrs Rhona Turner, Somerset

Mr Brian Smith, Stamford

Mrs M. Faulkner, Wiltshire

Mrs M.Buckley, Bewdley

Mr & Mrs P Hoggett, Lincoln

Mrs H. South, Merseyside

Mrs S. Greenfield, Surrey

Mr P.Goodman, Essex

Mr Albert Cawdron, Barnstaple

Mr R. Luff, Crawley, Sussex

Mr Rancatore, Harrogate

Mrs Carol Price, Luton

Mr P. Rogers, Swansea

More testimonials

About Carpet Types

Carpet Descriptions

As well as design and colour, the way in which a carpet is made will add to the effect that you are wishing to achieve by introducing different textures of pile.

Each method of construction has its own characteristics that make it more suitable than others for certain locations. The way in which a carpet is constructed also dictates the manner in which they perform during their life span. To help you make your choice we have produced a list of the most commonly used carpet styles and have given a guide to their suitability. This list, of course, is not exhaustive.

As well as the style of construction, the way in which a carpet will perform is also dictated by pile height, pile weight, pile density and the carpet fibres used. It is the combination of these factors that will determine how a carpet will perform in any given location.

Carpets with longer pile heights feel more luxurious but are more prone to flattening. Shorter denser piles often retain their appearance better but can feel less comfortable. Pile weight is important and generally carpets with heavier pile weights will look, feel and wear better than lighter ones. Unfortunately they also cost more!

Construction methods fall into two main categories "Tufted" and "Woven". The main difference to the consumer are that tufted manufacture is faster and therefore produces a less expensive product whilst much better patterns can be produced on woven carpets.

These notes are meant only as a guide; if in doubt please ask for advice before purchase.

Twist Pile

Twist pile carpets are our most popular type, depending on quality, weight and fibre content they can be used in most areas of the home but perhaps not ideal for bathrooms and other areas that maybe subject to moisture. Twist pile carpets get their name due to the fact that a twist is given to the yarn during its manufacture. This twist process makes the finished fibres act like millions of tiny springs helping to resist pressure such as that applied by someone walking across the carpet. Although the constant pressure from heavy furniture can cause permanent indentations, the twist in the yarn can help retain overall carpet appearance

Twists can be manufactured from either man made fibres, wool or a combination of wool and synthetic fibres. Where you hear the term 80/20 wool twist, this usually means that the fibre is a blend of 80% wool and 20% man made (i.e. nylon). Both yarn types are twisted creating a resilient pile and surface texture which is less prone to showing footmarks.

The pile heights on twists are generally kept short, this helps to reduce flattening and keeps shading to a minimum (although all twists will shade to some degree as the pile is rubbed in different directions). The longer the pile the more likely you are to get shading. The range of colours is almost unlimited.

Cut Pile

Many carpets with a smooth, single level surface fall into the cut pile category. Usually the carpet is manufactured white then the colour and design are printed on. The dense pile is cut and sheared to provide a smooth surface. The use of heat to set the yarn helps to give good appearance retention.

Production is efficient, which keeps cost of manufacture down tremendously. Due to modern printing techniques the designs and colours are excellent. Exceptionally dense piles with a very smooth finish are know as velvets whilst less dense cut pile carpets with a slightly longer pile height are known as plush piles which are often used in bedrooms.

These are good all-round products that perform well although cut pile carpets can be subject to shading.

Saxony

Saxony’s have a much higher pile than other types of carpeting. This gives it a very luxurious feel underfoot and the colours available are fabulous. The twisted yarn is usually "heat set" to give better appearance retention.

Because of the luxurious deep pile these carpets do shade, creating the effect of light and dark areas (like running your hand across velvet curtains). Many people like this effect because it demonstrates how luxurious the carpet is, whilst others hate it!  Saxonys give that great squidgy underfoot feeling and are very popular in bedrooms.

Velvet/Plush

Velvets or Plush pile carpets have a cut-pile and have a uniform colour.  They are softer and more level than textures.  This type of carpet is ideal for formal areas (such as formal living rooms and master bedrooms) because of its luxurious appearance.  Velvet / Plush carpets will show every footprint and vacuum-cleaner mark.  

Cut and Loop Pile / Sculptured Carpets

Cut 'n' Loop carpets are literally a combination of cut pile and loop pile carpets. This mix is used to produce high and low areas to the pile, which creates a sculptured effect. The result is a carpet which is plain (i.e. uses only one colour) whilst also having a patterned design. Often an "overprint" is then placed on these carpets to further enhance the design.

The development of various 'multi-height' cut n' loop piles has seen the emergence of more geometric and contemporary style designs to add to the existing more traditional styles for this type of carpet. Cut 'n' Loop carpets are produced almost entirely from man made fibres. The colourways available are tremendous and add style and colour to all rooms.

The cut pile does mean that shading can occur in these carpets. Similar to loop pile carpets, some people prefer not to use cut 'n' loop carpets on stairs.

Level Loop Pile

Loop pile carpets are manufactured both from wool and man made fibres. As the name suggests they are rows of continuous loops, a little like knitting. The loop forms a type of mini spring which, once walked upon, springs back into shape.

Wool loops can suffer from "pilling" (bobbles on top of the pile), and you need to be careful with pet claws and high heels as the loops can get snagged. Loop pile carpets are also less luxurious than other styles. New construction methods however are producing exciting new designs in loop pile carpets particularly in natural finishes

Modern innovations have now led to the emergence of many 'multi-height' loop pile carpets that are available in a variety of different textured effects and designs, adding interest to this type of carpet that was previously typically only available in plain shades .Whilst loop pile carpets will wear well in almost any location, some people prefer not to use them on stairs because the backing can show through on the nose of the stairs (known as "grinning").

Wiltons and Axminsters

Wiltons and Axminsters are two of the most traditional methods of manufacturing carpets. They involve slower methods of production than tufting to produce a very high quality product. Unlike tufted carpets, where the design is printed onto the surface of the carpet, Wiltons feature patterns that are "woven in" using different coloured yarns. This produces a much better definition of the design and appearance retention is excellent. Designs available are both traditional and modern in many colours giving a wide selection for any room. Most modern day Wiltons are produced on high speed machinery using man-made fibres (typically polypropylene) which makes them much more affordable. Whilst Axminsters are made almost entirely out of wool or wool man made mixes, which makes them exceptionally durable and hard wearing, being patterned they are very practical.

The pile is kept relatively short on most woven products so flattening is kept to a minimum making them suitable for all living areas. In certain qualities and designs some shading will be seen in particular in Wiltons.

Qualities do vary depending on the types of wool used and the density of the pile.

A good Axminster or Wilton, if looked after, will last for many years,

Fibers and yarns used in carpet manufacture

There are many different names for fibres used in the manufacture of carpeting, but the vast majority fall into four distinct categories: wool (or wool man made mix), nylon (polyamide), polypropylene and polyester. The names may be familiar to you but what the differences are between each one may not.

Wool (Wool/Nylon Mix)

Wool is still regarded by most to be the best fibre used in carpet manufacture for the simple reason that in most cases it will look better for longer than equivalent carpets made out of other fibres. With its natural resilience it recovers quickly from compression. It takes dye very well which enables many variations of shades to be produced and is very soft to touch, making it warm and comfortable to walk on. It retains a degree of natural stain resistance, making it easier to maintain and has naturally low flammability properties, which make it safer for the home. Usually wool is mixed with nylon in 80% wool, 20% nylon ratio, (carpets using this combination are often referred to as 80:20s). This combines the benefits of wool with the excellent wearing characteristics of nylon to produce a more durable carpet.

Unfortunately wool is also more expensive than most other carpet fibres and to perform at its best needs to be of enough weight.

Polypropylene

Polypropylene is being used more and more widely in the manufacture of carpeting due to its high resilience to wear and stain proof properties.

During manufacture of the yarn it is dyed to the colour required; this is locked in and cannot be removed. It can also not be re-dyed, consequently it is stain proof and all marks can be removed. In extreme cases a dilute bleach solution can be used to remove stains. Polypropylene yarns are also highly resistant to fading. Polypropylene has low electro-static build-up and consequently does not attract dirt and dust or give you those nasty shocks. As demand has increased for polypropylene the colour banks have improved dramatically and now offer an excellent choice.

This is possibly the best choice for families where stain resistance is an important consideration.

Nylon (Polyamide)

Nylon is the hardest wearing carpet fibre and possibly one of the most misunderstood. Unfortunately nylon developed a poor reputation as a carpet fibre in its early days. Today however, nylon yarns are some of the best available on the market. Nylon products have exceptional wear qualities and fibre dyes extremely well giving a vast array of colours and shades to choose from. The problem of static build-up has been eradicated in most nylon yarns and when protected with stain resistant treatments nylon can easily be cleaned and maintained.

Polyester

Polyester is not so widely used as the previous products, namely due to its cost. However it is hard wearing and cleans well. It is soft to handle and feels luxurious under foot.

If you are still unsure about which carpet type to go for, come and see us, talk to one of our expert sales consultants, here at Clayton’s, we are happy to help you.
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